We’d appreciate if you’d take a few minutes to explain where we went wrong. Providing us this feedback can allow us the chance to make it right or at least have some insight as to where we can improve with our services in the future.

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Do you have any suggestions on how we could improve?
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If we were able to correct this bad experience, would you refer us to friends and family?
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Would you be willing to discuss how we could correct what went wrong in your experience with us?
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